ISO Certification for Retail Industry

Discuss management systems in here, including - HS(G)65; OHSAS 18001; ISO 14001; ISO 9001; ISO 20000; ISO 27001.

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justinsanero
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ISO Certification for Retail Industry

Post by justinsanero » Tue Nov 06, 2018 2:50 pm

Hi all,

Could I please ask everyone for a bit of help.

I just started a new position for a clothing retail and they would like me to create from the scratch an IMS and implemented.

Could you please provide me with examples for manuals, procedures and checklists/ forms for such management systems?

Thank you in advance.

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Woodie
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Re: ISO Certification for Retail Industry

Post by Woodie » Tue Nov 06, 2018 4:35 pm

Hi.

What certification are you looking for?
9001, 45001, 14001.

First of all I would purchase the standard you wish to be certified too, this will assist you in building your documented system.
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justinsanero
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Re: ISO Certification for Retail Industry

Post by justinsanero » Wed Nov 07, 2018 7:21 am

Hi Woodie,

I would like some examples of procedures for ISO 45001, if possible. The company top management hasn't cleared out the funds for such accreditation as they would like a master list of documents.

Could anyone please give me a hand with this :)

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Re: ISO Certification for Retail Industry

Post by Mark B » Thu Nov 08, 2018 6:58 pm

You will need them to authorise purchase of the iso standard. Without it how can they expect you to implement it?

This will tell you everything you need.

Taking documents from others isn't the best way to do it. They will be designed to fit their business.

Use the standard and make it work for your business, it's not that difficult.

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Jack Kane
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Re: ISO Certification for Retail Industry

Post by Jack Kane » Thu Nov 08, 2018 11:11 pm

Have you been given a timescale for this?

Developing an existing management system into something ready for accreditation will depend on many factors. I'd want to know how ready the business was before attempting to put a timescale onto accredited implementation, so a gap analysis would be my first stop. You don't know what you don't know.

I'm guessing you won't be allocated the funds to have somebody come in to do that for you based on your comments though.

I'd suggest having a look at the HSE's pages and leaflets on management systems first to help with your gap analysis. Have a look at existing documentation and make sure it captures the minimum required by law first and foremost.

Have a look at the plan do check act methodology in the HSE's leaflet indg275 - http://www.hse.gov.uk/pubns/indg275.pdf. It will give you an idea of elements to focus on and see if you have something in place already, i.e. within the 'check' element - investigating accidents, root cause analysis, corrective actions, follow-up reviews. If you only have an informal process in place and it's not documented, then it will need to be formalised, communicated and reviewed periodically. The process / procedures don't need to be complex in the slightest, in fact, the simpler the better.

If you break things up into chunks instead of tackling too much at one time, you will find yourself building a formalised management system and be on your way to accreditation.

Here's a place to start - http://www.hse.gov.uk/managing/health.htm
HSG(65) - http://www.hse.gov.uk/pubns/priced/hsg65.pdf
Our downloads - https://www.healthandsafetytips.co.uk/

I have set out our downloads loosely based on 18001. There's enough in the downloads to implement a basic HSE management system. For me, basic is good. Management systems created to look nice and capture anything and everything are a waste of time in my opinion. It might look pretty, but is it user friendly and functional where it matters?

I hope that helps a bit. It can be daunting at first, but small steps and taking the time needed to do it justice to protect people is what employees deserve.
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justinsanero
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Re: ISO Certification for Retail Industry

Post by justinsanero » Tue Nov 13, 2018 8:43 am

Jack Kane wrote:
Thu Nov 08, 2018 11:11 pm
Have you been given a timescale for this?

Developing an existing management system into something ready for accreditation will depend on many factors. I'd want to know how ready the business was before attempting to put a timescale onto accredited implementation, so a gap analysis would be my first stop. You don't know what you don't know.

I'm guessing you won't be allocated the funds to have somebody come in to do that for you based on your comments though.

I'd suggest having a look at the HSE's pages and leaflets on management systems first to help with your gap analysis. Have a look at existing documentation and make sure it captures the minimum required by law first and foremost.

Have a look at the plan do check act methodology in the HSE's leaflet indg275 - http://www.hse.gov.uk/pubns/indg275.pdf. It will give you an idea of elements to focus on and see if you have something in place already, i.e. within the 'check' element - investigating accidents, root cause analysis, corrective actions, follow-up reviews. If you only have an informal process in place and it's not documented, then it will need to be formalised, communicated and reviewed periodically. The process / procedures don't need to be complex in the slightest, in fact, the simpler the better.

If you break things up into chunks instead of tackling too much at one time, you will find yourself building a formalised management system and be on your way to accreditation.

Here's a place to start - http://www.hse.gov.uk/managing/health.htm
HSG(65) - http://www.hse.gov.uk/pubns/priced/hsg65.pdf
Our downloads - https://www.healthandsafetytips.co.uk/

I have set out our downloads loosely based on 18001. There's enough in the downloads to implement a basic HSE management system. For me, basic is good. Management systems created to look nice and capture anything and everything are a waste of time in my opinion. It might look pretty, but is it user friendly and functional where it matters?

I hope that helps a bit. It can be daunting at first, but small steps and taking the time needed to do it justice to protect people is what employees deserve.
Hi Jack,

Thanks for your pieces of advice. Indeed, I'm aware if they are not clearing funds and purchase the standard, unfortunately, there will be no way of implementing such a management system.

The top management is trying to make it harder and didn't do OHS for a very long time and now are being a bit sceptic in regards to the implementation of ISO certification. The reason behind my messages on this forum is that in the following months I would like to start creating all procedures and when the time comes will go in a meeting with them and clear the funds for the implementation ISO 45001.

I will try to have a look in the download of this forum and maybe will find some helpful procedures and/or funds, but if possible, and if you have a clear understanding what procedures and/or are needed for a clothing store company, please do not hesitate to drop a message here.

Thanks in advance.

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