I have recently just started doing the project for the IOSH enviro course and have most of the project done but im stumped as what this section is asking for before i add anything thought i would check to see if anyone knew what is being asked as it does say marks will be deducted for wrong inputs

this is the section from the project, the reference to the ISO 14001 is similar to the policy one in NEBOSH anyway any feedback would be of great help !!
Sheet 3 - Service Aspects
Note: the definition of Aspects and Impacts discussed herein is consistent with the definition detailed in ISO 14001.
4 Project Assignment CW4
Record in the first column of the table on Sheet 3 a brief description of three processes related to services, such as water, electricity and gas use processes (process might include for example, office heating or photographic processing rinse water). For each of these three processes, complete the rest of the columns in the table as follows:
Description of Aspect. Record details of an Aspect arising from the process described in the first column. Remember the definition of an Aspect - do not detail environmental
Impacts as marks will be deducted.
Existing workplace controls. Record details of any systems (such as procedures,inspections, measuring equipment, etc) currently in place to control or monitor the Aspect.
I have been through the book with a fine toothcomb and still dont know whats required
Thanks for any help!!