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12 July 2005 - USDAW Respect for Shopworkers Day

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The Union of Shop Distributive and Allied Workers (USDAW), as part of their Freedom from Fear Campaign, is holding their Respect for Shopworkers Day on Wednesday, 13 July, 2005, to highlight and subsequently reduce the number of attacks made each year on our shopworkers.

Physical assaults amount to some 20,000 yearly and research seems to point to two main areas giving cause for concern such as:

  • Underage children trying to purchase Alcohol and Tobacco.

  • Middle aged Women.

USDAW, in a bid to reduce the risk of violence from underage children attempting to purchase alcohol and tobacco, is lobbying the Government for a compulsory prominent signage system to be installed within every shop throughout the UK.   It is hoped that with the words "No ID, No Sale" and being backed by Government Legislation may deter youngsters from requesting these purchases at all and provide the shopworker with less risk of attack.

USDAW feel confident that MP's from all parties will back them to make this small change in the law.

They would also like schools to participate using educational programmes informing our younger generation that it is indeed a criminal offence to buy or sell alcohol and tobacco. 

Although the finger is often pointed only at our younger generation for violence to shopworkers, a recent survey on "Retail Rage" found the worst offenders of violence and rage towards shopworkers came from middle aged women.

We in the UK are very lucky to have the Legislation in place, which provides us with a means for redress.

A word with the Manager in the first instance usually can be suffice.   However, if we find this not to be to our satisfaction, then we can simply telephone such help lines as Citizens Advice Bureau or Trading Standards, who will take the complaint on board and provide us with information, guidance or ultimately provide councillors to act on our behalf, for a  resolve to the problem which satisfies everyone.

There is no need to cause extra stress to yourself or cause harm to any shopworker with Retail Rage.

The Freedom From Fear Campaign can be accessed by clicking the following:

Freedom From Fear Campaign

Information on The Respect for Shopworkers Day can be accessed by clicking the following:

Respect for Shopworkers Day

Article by Alexandra Johnston 

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